Shipping Policy
Processing Times
Orders are typically processed within 2 weeks after payment is received. Sourcing times may vary depending on the items requested and store availability.
Estimated Delivery Times
Domestic U.S. shipping generally arrives within 5–10 business days after processing. International orders may take 2–4 weeks depending on destination and customs.
Shipping Delays
Occasional delays can occur due to weather, carrier issues, holidays, or high order volume. We monitor shipments closely and communicate updates if delays affect your delivery.
Tracking Information
Once your order ships, a tracking number is provided via email. You can also use our Track My Order page to check the status using your access code.
Incorrect Addresses
Customers are responsible for providing accurate shipping addresses. Packages returned due to incorrect addresses may require additional shipping fees to resend.
Lost Packages
If your tracking shows delivered but you have not received your package, please contact us within 7 days so we can open an investigation with the carrier.
International Shipping
We ship internationally to select countries. Customers are responsible for any customs duties, taxes, or import fees charged by their country.